Shipping policy
Shipping Policy
Last updated: 19 September 2026
Thank you for shopping with LFS 3D Prints.
Many of our products are made to order, personalised or individually manufactured, so processing times can vary depending on the item.
Processing Times
Most orders are prepared and dispatched as soon as possible after payment has been received.
Because many of our products are 3D printed, laser crafted or personalised, some items may require additional production time before they are ready to ship.
Any estimated dispatch or delivery times shown on the product page or at checkout are estimates unless we have specifically agreed a delivery date with you.
If there is likely to be a significant delay with your order, we will contact you using the details provided at checkout.
UK Delivery
Delivery options and charges are shown at checkout before payment is completed.
Shipping costs may vary depending on the size, weight and value of the order.
Orders may be sent using services such as Royal Mail or another suitable courier depending on the parcel.
Tracking information will be provided where the selected delivery service includes tracking.
UK online sellers must tell customers about delivery arrangements, costs and expected delivery times before the order is placed. Unless a different timeframe has been agreed, goods should generally be delivered within 30 days.
Made-to-Order and Personalised Products
Personalised and custom-made products may take longer to prepare than standard products.
Production time is separate from delivery time.
For example, if an item takes several days to manufacture, the delivery estimate begins after the item has been completed and dispatched.
If you need an order for a particular date, please contact us before ordering at:
We will let you know whether we are likely to be able to meet your required date.
Delivery Addresses
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please check your address carefully before completing checkout.
If you notice a mistake after ordering, contact us as soon as possible at lfs3dprints@gmail.com.
If the order has not yet been dispatched, we will try to update the address.
Once an order has been dispatched, we may not be able to redirect it.
Failed or Returned Deliveries
If an order is returned to us because:
- an incorrect or incomplete address was provided;
- delivery was refused; or
- the parcel was not collected following an attempted delivery,
we will contact you to discuss redelivery.
Additional postage charges may apply where the failed delivery was caused by incorrect customer-supplied information or failure to collect the parcel.
This does not affect your statutory rights where the delivery problem was caused by us or the carrier acting on our behalf.
Lost Parcels
If your order has not arrived within the expected delivery timeframe, please contact us at:
Please include your order number.
We may ask you to allow the carrier's required waiting period before a parcel can officially be treated as lost.
Where an order is confirmed as lost in transit, we will arrange an appropriate replacement or refund.
Damaged Parcels
If your order arrives damaged, please contact us as soon as reasonably possible.
Please provide:
- your order number;
- a description of the damage; and
- photographs of the product and packaging where possible.
This will help us investigate the issue and arrange the appropriate remedy.
Delays Outside Our Control
Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, such as severe weather, carrier disruption or other unexpected events.
If a significant delay occurs, we will do our best to keep you informed and help resolve the issue.
Your statutory rights are not affected.
Multiple-Item Orders
Orders containing multiple items may sometimes take longer to prepare, particularly where products are made to order or personalised.
Where practical, we will normally send the order together in one parcel.
In some circumstances, items may be dispatched separately.
International Delivery
International shipping may be available to selected destinations.
Customers are responsible for checking whether products can legally be imported into their country.
Import duties, customs charges and local taxes may apply. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
International delivery times may vary significantly and customs delays are outside our direct control.
Cancellation and Returns
Shipping-related cancellations, returns and refunds are handled in accordance with our Refund & Returns Policy.
For eligible non-personalised online purchases, customers generally have 14 days after delivery to notify the seller that they wish to cancel.
Contact Us
If you have any questions about shipping or an existing order, please contact:
LFS 3D Prints
Email: lfs3dprints@gmail.com